Privacy Policy

Last updated: 8 September 2026

Josh in Accounts Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect and use personal information when you visit our website or contact us through the website.

1. Who we are

This website is operated by:

Josh in Accounts Ltd
124 High Street, Worle
16823512
Email: info@joshinaccounts.com

Josh in Accounts Ltd is registered with the Information Commissioner’s Office (ICO) as a data controller.

ICO registration number: ZC051715

For the purposes of UK data protection law, Josh in Accounts Ltd is the controller of personal information collected through this website.

2. Information collected through this website

We do not operate user accounts, customer profiles or a marketing database through this website.

We do not intentionally collect personal information about ordinary website visitors other than information you choose to provide to us.

Contact form

If you use our website contact form, we may collect information such as:

your name;
your email address;
your telephone number, if provided;
your business or company name, if provided; and
any information you include in your message.

Please avoid including unnecessary sensitive or confidential financial information in the website contact form.

The information submitted through the contact form is used so that we can read your enquiry and respond to you.

Although the website itself is not used as a permanent database for contact enquiries, messages may be retained within our business email system after they have been submitted.

3. Technical information

Like most websites, our website hosting, security and infrastructure providers may automatically process limited technical information when you access the website.

This may include:

your IP address;
browser and device information;
date and time of access;
pages requested; and
security or server log information.

This information is generally processed for the operation, security, maintenance and protection of the website rather than to identify individual visitors.

We do not use this information to create profiles of website visitors.

4. How we use your information

We may use information submitted through the website to:

respond to your enquiry;
provide information about our accounting services;
take steps at your request before entering into a contract with you;
maintain appropriate records of business communications;
protect our website and systems against misuse, fraud or security threats; and
comply with legal or regulatory obligations where applicable.

We do not sell personal information.

We do not use information submitted through the website for unrelated marketing purposes without an appropriate lawful basis.

5. Our lawful basis for processing

Under UK data protection law, we must have a lawful basis for using personal information.

Depending on the circumstances, we may rely on:

Legitimate interests – where it is necessary for us to receive, manage and respond to genuine business enquiries and operate and secure our website.

Steps before entering into a contract – where you contact us because you are considering using our services and ask us to provide information or take steps before becoming a client.

Legal obligation – where we are required to retain or process information to comply with applicable law or regulatory requirements.

If you become a client of Josh in Accounts Ltd, additional processing will be necessary for the provision of accounting services and to comply with professional, tax, accounting and anti-money laundering obligations. That processing is covered by our client privacy information and engagement documentation rather than this website privacy policy alone.

6. Who we share information with

We do not sell or rent your personal information.

Information may be processed by trusted service providers where necessary to operate our website and business, including providers of:

website hosting;
email services;
website security;
IT infrastructure; and
website maintenance.

These organisations may process information on our behalf only where necessary to provide their services.

We may also disclose information where required by law, a regulator, court or other competent authority.

7. International transfers

Some technology, hosting or email service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is permitted under applicable UK data protection law and that appropriate safeguards are in place where required.

8. How long we keep information

We only retain personal information for as long as reasonably necessary for the purpose for which it was collected.

General enquiries that do not result in a client relationship will normally be deleted when they are no longer reasonably required for business or legal purposes.

If your enquiry results in you becoming a client, relevant communications may become part of your client records and may be retained for longer periods in accordance with our legal, regulatory and professional obligations.

Technical and security logs are retained according to the retention arrangements of our website hosting and security providers and are not retained by us for longer than reasonably necessary.

9. Cookies

Our website may use cookies or similar technologies that are strictly necessary for the website to function correctly, maintain security or remember essential settings.

We do not intentionally use cookies for behavioural advertising or profiling.

If we introduce analytics, advertising or other non-essential cookies that require consent, visitors will be given appropriate information and the ability to accept or reject those cookies before they are used.

You can also control or delete cookies through your web browser settings.

10. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

For that reason, confidential accounting records, identification documents, bank details or other sensitive information should not normally be sent through the general website contact form unless we specifically ask you to do so.

11. Your data protection rights

Depending on the circumstances, UK data protection law may give you rights including the right to:

request access to personal information we hold about you;
ask us to correct inaccurate or incomplete information;
ask us to erase your personal information in certain circumstances;
ask us to restrict the processing of your information;
object to certain processing;
request the transfer of your information where applicable; and
withdraw consent where processing is based on consent.

These rights are subject to certain legal limitations and exemptions.

To exercise your rights, contact us at:

info@joshinaccounts.com

We may need to verify your identity before responding to a request.

12. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can investigate the matter.

You also have the right to complain to the UK’s data protection regulator:

Information Commissioner’s Office (ICO)

Further information about your rights and how to make a complaint is available from the ICO.

13. Links to other websites

Our website may contain links to websites operated by other organisations.

We are not responsible for the privacy practices of third-party websites. You should review their privacy information when visiting those websites.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.

The latest version will always be published on this page with the date it was last updated.

15. Contact us

If you have any questions about this Privacy Policy or how Josh in Accounts Ltd handles personal information, please contact:

Josh in Accounts Ltd
124 High Street, Worle
BS22 6HD
Info@joshinaccounts.com